The One Show to promote his brand new book. But when asked by presenters Alex Jones and Ronan Keating what he made of the recent accusation made by Balthazar restaurant owner Keith McNally, Fred, 50, was quick to defend James, who has recently said he doesn’t think he did anything wrong.“People complain or they make comments, but my philosophy is the guest is king,” Fred began.“The guest pays the wages and it is because of the guest that you are here.“I am not here to judge them, I do not have to like them.
I am there to look after them and make sure they have a great experience and when they are finished and they leave, they will tell all their friends and family about a great restaurant and they will come back.”Growing up in France, Fred trained and worked in a Michelin-starred restaurant before moving to London and working in La Tante Claire.Up until 2019 he was also general manager of the Michelin-starred Galvin at Windows at the London Hilton.With extensive experience in the service industry, Fred continued to tell presenters Alex and Ronan: “Sometimes people are having a bad day.
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