Patients can now send WhatsApp-style messages to their GPs and practice staff. The new service means Brits can now ask for advice or request prescriptions without actually making an appointment.
NHS CEO Simon Stevens said: "Confronted by a disease that thrives in crowded places we have seen that not all consultations and advice from a nurse or doctor need to be face to face. "Patients leading busy lives are now able to turn to WhatsApp-style messaging services to communicate with their GP or practice staff, asking for advice or requesting repeat prescriptions without an appointment unless they need it." Since the start of this year, the NHS has gone from offering 150,000 "virtual" outpatient appointments to nearly 1.5million a month.
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