hereIts local triage hub will ultimately be staffed by up to 200 skilled contact tracers, with points of contact in each local authority and key public body, including the police and fire service.
Local contact tracers will sift through and handle the cases referred in by the central Serco-run phone bank, set up by the government.The local system has now gone live and is expected to be a full seven-day operation from next week.As part of its design, officials here have been studying the national version set up by the government and run by outsourcer Serco, which has employed thousands of people to take calls from people who believe they have symptoms.
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