A man suffered a severe allergic reaction after drinking a hot chocolate from a Costa Coffee. Paul Arsenault says his eyes started burning and his face began to swell after he visited the Costa branch in Christchurch Road, Bournemouth, Dorset.
His reaction was so severe that paramedics were called to treat him at his home. Now Costa Coffee has apologised to the 29-year-old and launched an investigation.
The incident happened after Paul and his 16-year-old brother Dylan decided to buy themselves a warm drink while they waited for their mum to finish work at Bournemouth Hospital.
Paul said: "I have milk and nut allergies, so I ordered my drink and said 'sorry to be difficult, but please can I have soya milk instead of cow's milk?' unlike my
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