Lanarkshire Specsavers store undergoes significant renovation to improve customer experience

dailyrecord.co.uk:

A Lanarkshire opticians sees a bright future ahead after it invested in a significant renovation to improve its customer experience and increase its capacity for testing.The upgrades at the Specsavers store in Airdrie town centre include reworking the space to streamline customer service along with the creation of a dedicated area for testing and contact lenses.The four-week renovation at the Graham Street shop took place after hours to allow it to remain open and see customers throughout the construction process.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Laura Mullett, ophthalmic director at the Airdrie store, told Lanarkshire Live: "Since first opening the store more than 14 years ago, we have continued to invest in new technology while increasing the capacity of the store in order to provide the best service to our patients. "Our improved diagnostics facilities mean a more slick experience for all customers. "This decision was partly influenced by the pandemic, and we’ve had great feedback from customers so far who appreciate the resources we are putting into improving the experience in-store."This investment will enable us to see even more people in the community and highlights that we intend to be here for the next 14 years." To book an optical or audiology appointment, head online or call 01236