James Keenan Oldham Council self-isolation testing isolate and James Keenan Oldham Council

Factory worker's anger at being denied self-isolation payment for not 'engaging with Test and Trace' - while they've never contacted HIM

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Don't miss a thing by signing up to the MyOldham newsletter here A man was refused a self-isolation payment after Oldham Council accused him of not engaging with Test and Trace.

James Keenan was told to isolate through the NHS Covid-19 App. He took a PCR test, tested positive, and submitted his result.

However, he never received a call from Test and Trace. As he works in a manufacturing factory, he wasn't able to work from home - so applied for a Self Isolation Discretionary Payment through Oldham Council.

This was to make up for only receiving statutory sick-pay during his 10 days of isolation. He was shocked when his application was rejected. "I was actually really annoyed," James said.

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