Michael Rapino Details Live Nation Refund Plan in Staff Memo
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billboard.comLive Nation chief executive Michael Rapino emailed his staff Tuesday detailing plans for issuing refunds to ticket buyers, including news the company was expanding its refund offer to fans who bought tickets for events that have not yet been rescheduled.
If new dates aren't set within 60 days of the original event date, fans will automatically be emailed a refund offer, or they can elect to keep their tickets, he explained.The staff memo comes after the Live Nation-owned Ticketmaster fell under intense pressure to offer customers refunds for postponed shows, including complaints from several members of Congress and an angry chorus of fans and members of the media.
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