A woman from Greater Manchester has complained after Metrolink told her to appeal a fine that was addressed to someone else.
Rebecca Westaway, 58, from Heald Green believes that someone who was caught on a tram without a ticket has given inspectors her address.
After sending the letter back unopened in December, she received a 'final reminder' letter about the penalty fare last week.
The diversity and inclusion coordinator who 'loves writing letters' complained to Metrolink but was told she must appeal the notice.
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