Mirror reports that one woman who spoke to Martin on This Morning said she had booked a September holiday with TUI and had an email from them cancelling it on the 13th May.
She was told to wait for a refund voucher and on Monday this week was sent the voucher and told to apply for either a replacement holiday or a cash refund.But when she went to the online refund form it didn't work.She told Martin: "You put the booking reference in, the name of the lead person, but it won't let you input a date and it won't let you go any further."Martin promised to look into this for her and on his Martin Lewis Show on ITV he reported back to his fans.He explained that the problem seems to be affecting customers who booked holidays in stores due to an.
Read more on manchestereveningnews.co.uk