Martin Lewis says debt letter victory could 'save lives' after changes to 40-year-old rules announced
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dailyrecord.co.ukchasing people for debts must be changed to be less threatening. Bold lettering will be reduced, legal terms will be simplified into more straightforward language and people will be guided towards debt support services.
The harm caused by distressing debt letters was highlighted by a charity set up by consumer champion, Martin Lewis, which has been pushing for an overhaul for some time.
Research by the Money and Mental Health Policy Institute found such letters can have a catastrophic impact on people with debt problems.
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