Consequence, the lawsuit comes after it was reported in April this year that a hacker group called ShinyHunters had accessed the Ticketmaster database and stolen 1.3 terabytes of data.The two companies merged in 2010, and following the hack earlier this year, details, including full names, addresses, email addresses, phone numbers, ticket sales and event details, order information, and partial payment card data from both, were allegedly obtained from 560million customers.
ShinyHunters then threatened to sell the data for $500,000 (£393,800).Initially, Ticketmaster urged its users to carry out checks due to the data breach, before confirming the matter in May via an SEC filing.
According to the filing, the company reportedly identified unauthorised activity on “a third-party cloud database environment containing Company data” on May 20, and proceeded to launch an investigation.Now, the proposed class action lawsuit has been reported by outlets including Consequence, and accuses Ticketmaster and Live Nation of negligent behaviour prior to the breach.
According to the reports, it claims Ticketmaster failed to protect the data of its customers, and failed to put security measures in place to prevent attacks.It also alleges that Ticketmaster did not inform customers that their data had been breached in a timely manner.As per the filing, millions of users are allegedly at increased risk of identity theft and spam, and the hack by ShinyHunters was a result of inadequate data protection procedures.
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