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Lastminute.com has to pay out £1m of outstanding refunds or face court action

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manchestereveningnews.co.uk

direct to your inboxLastminute.com has been threatened with court action for failing to pay out refunds to some customers.The company and the Competition and Markets Authority (CMA) had made a formal agreement which should have seen £7 million of payments made by the end of January to 9,000 customers.However, the watchdog said £1 million owed to 2,600 customers remains outstanding.It said that if the money is not paid out wining seven days, court action will be issued.The CMA also found that the company failed to meet its ongoing commitment to repay all customers entitled to a refund within 14 days of their package holiday being cancelled on or after December 3.Lastminute.com is also accused of telling some package holiday customers to go.

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