Kind-hearted Asda Coatbridge worker helps elderly customer set up new mobile phone

dailyrecord.co.uk:

An elderly customer received an excellent reception at Asda Coatbridge when he encountered issues with his new mobile phone.The store has praised home and leisure shop assistant Jodie Anderson for "showing care and kindness whilst providing fantastic service" to the elderly gentleman.The man visited the supermarket alone needing to upgrade his mobile and kind-hearted Jodie helped him choose a phone that would best suit his needs.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android The next day, the customer returned as he didn’t know how to use his new phone.Jodie, 20, then decided to take the time to help him set it up by putting his SIM card from his old phone into his new phone and adding his contacts onto the device.Recalling the encounter, Jodie told Lanarkshire Live: "He came into the store just saying he needed a new phone, so I helped him pick out a basic phone."It was a Nokia with buttons, like the ones you press three times to get your letters."I thought that would be easier for him to use instead of a smartphone or a touchscreen."The next day he came back in and explained he didn’t know how to use the new phone; he hadn’t got anything set up on it and couldn’t figure it out himself."So, I helped him get all his information onto it by swapping over his SIM card from his old to new phone and then added in