A mum-of-two refused entry at the Spanish border after her flight was diverted has blamed easyJet for an 'unbelievably terrible experience'.
Clavia Dunkley, 39, from Openshaw, had a family holiday to Gibraltar booked from August 21 to 28. Along with her husband and two children - aged 12 and 5 - she flew out with easyJet from Manchester, but ran into trouble when poor weather conditions meant their flight was diverted to Malaga.
On arrival, passengers were taken to a bus to transport them to Gibraltar. But Clavia, who is Jamaican but has lived in the UK since she was a teenager and has a residence permit, was 'shocked' to discover she was not allowed off the plane. Try MEN Premium for FREE by clicking here for no ads, fun puzzles and brilliant new features The diversion to Malaga meant she had to fly straight back to Manchester - as she did not have a British or European passport, or a Schengen visa.
She said that caused 'sadness and stress' for her family. EasyJet bosses aid they are required to ensure all passengers have correct documentation.
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