Family left with 30 metre trench outside home after following United Utilities advice

manchestereveningnews.co.uk:

A family were left with a huge trench outside their home after they claim to have been given wrong information from United Utilities about a leak on their property.

Couple Vincenzo and Lisa Pranzo, from Walton-le-Dale say they followed guidance of a UU employee when they were told they had a leak at the corner of the property.

They have since described their experience with the national water company as "horrifying" and a "nightmare" after the guidance they followed turned out to be wrong.

According to LancsLive, on October 1 last year, the family home received a visit from a United Utilities inspector who reportedly told Lisa that he was checking properties for leaks. READ MORETragedy of "bright and considerate" boy, 16, who died just hours after collapsing in church She says she was then told she had a leak and that works needed to be carried out.