A Manchester woman who was forced to travel to Piccadilly station and buy a train ticket to London in person after Avanti services were marked as 'sold out' online has blasted rail bosses.
Freelance makeup artist Tally Bookbinder spent a week trying to book a ticket online for the late train between Manchester to London so she could attend her friend's wedding ceremony and make her work commitments the following morning.
But despite being told tickets should have been released, she was unable to book online and instead made the journey to Manchester Piccadilly - only to spend £98 on a return ticket for no specific train, with no reserved seat. READ MORE: Why have Manchester-London rail services been cut to the bone? Avanti West Coast apologised for the 'inconvenience', and said they are 'trying to give customers as much information as possible'.
But for Tally, the service simply isn't good enough. "It is absolutely bloody ridiculous that I've had to come all the way into Manchester to do something you can usually do online," she told the Manchester Evening News. "But what can you do?
Read more on manchestereveningnews.co.uk