Greater Manchester Mayor Andy Burnham has questioned whether Avanti West Coast is equipped to deliver services to people wishing to pay their respects to the Queen.
His latest attack comes less than two weeks after he said the company was in "the last chance saloon". In a letter to the firm Mr Burnham and the leader of Manchester City Council, Bev Craig, say they welcome Avanti's decision to add extra trains to the timetable for this weekend.
But they say they have "serious concerns about the ability of Avanti West Coast to support people wishing to travel between the North West and London both over the coming days to pay their respects to Her Late Majesty Queen Elizabeth II and into next month." READ MORE: They say that so far this week, there have seen numerous complaints about the quality and availability of services.
The decision to add extra trains this weekend "must be accompanied by a significant improvement in customer service if we are to avoid some of the unacceptable scenes we have seen on trains and at stations," says their letter.
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