Watchdog urges pensioners 'contact DWP' after mistake leaves thousands owed compensation
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manchestereveningnews.co.ukThousands of senior citizens may be entitled to a back payment concerning their State Pension, prompted by an inquiry from the Parliamentary and Health Service Ombudsman (PHSO).
This probe by the Ombudsman is not associated with the alterations to the State Pension age that impacted around 3.5 million women born in the 1950s.
The PHSO discovered that the Department for Work and Pensions (DWP) took eight years to inform a British expatriate about a modification to his State Pension that would result in an annual loss of £3,000.
The oversight has led the Ombudsman to press the UK Government for enhanced communication practices that are "always fair, clear, and consistent".
Read more on manchestereveningnews.co.uk
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