Some online payments could be declined from today unless you check this one thing now
dailyrecord.co.ukNew security measures to combat fraud come into force today which will see shoppers being asked to confirm their identity more often when making online payments.
The new strong customer authentication (SCA) requirements are a set of rules that will change how people confirm their identity when making online purchases.
The British Retail Consortium (BRC) said customers will be asked to prove their identity when making a purchase, by confirming two of three ‘factors’: The changes could mean that customers may now find they are asked to verify an online purchase via text message more often, receiving a passcode which they are then prompted to enter on screen.Other confirmation methods could include answering an automated phone call to a landline or mobile.To make sure your payments go through without a hitch, make sure the mobile or landline number linked to debit or credit cards is correct, or you will not receive the authentication text message or phone call.A spokeswoman for banking and finance industry trade association UK Finance said SCA "is an important tool in the fight against fraud, adding an additional layer of protection when people pay online using a card".She continued: "When a customer makes a payment online, their bank or payment provider will need to verify who they are before the transaction will go through."This can be done in a number of ways, including a one-time password sent via text, receiving a phone call, or signing into a bank app."Customers should make sure their bank has their correct contact details."If a customer has any specific needs, they should contact their bank to discuss what help is available."While the changes have been in place on some transactions for some time, the proportion of
Read more on dailyrecord.co.uk
