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Sobbing deaf woman claims she was turned away from Dunkin' Donuts

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Daily Star's biggest headlines straight to your inbox!A deaf woman says she was distraught when a Dunkin' Donuts worker refused her service when she couldn't hear what they were saying or lipread because they were wearing a face covering.

In a video that went viral on TikTok and was watched 13 million times, Shannon @shannon_heroux wipes tears from her eyes and says: "A little while ago, I got refused service at a Dunkin' Donuts because I'm deaf. "I didn't know how to process it.

I was confused. I couldn't hear anything."I wear a cochlear implant, but I was not wearing it at that time."I've never been refused service before, and it hurts.

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