‘Our hot water packed up in the middle of winter’ - family left with no heating, but it was fixed quickly

manchestereveningnews.co.uk:

A freezing mid-December day is not the time you want to discover you have no hot water, but that’s exactly what happened to Mike and Sarah Cole.

One of their two teenage children had a shower that morning, but by the evening the hot taps were giving out nothing but cold water. “I went to have a look at the boiler to see if I could fix the problem,” recalls Mike, 66, “but I had no success – it looked like something that needed specialist attention.” Mike was just about to call out a local engineer when Sarah, 54, reminded him that they were signed up to British Gas HomeCare.

HomeCare means extra peace of mind, all year round. Just pick the right level of cover for you – then relax knowing our engineers are always here if you need them.

From boiler and controls to plumbing, drains and electrics – British Gas HomeCare packages keep you ready for the unexpected.