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Optus hack data breach: How to work out if your passwords and card details are leaked

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“I attempted to call over the long weekend but couldn’t get through. I spoke to a rep over the chat app yesterday,” one customer told The Guardian. “Their chatbot couldn’t understand what I was asking about, which didn’t help things.

Once I got through to a rep, they didn’t offer much help.” While Optus may be struggling to assist customers right now there is something you can do to help yourself.

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