Ofcom & BBC Board Handed More Powers To Handle Complaints About BBC Content As UK Gov’t Publishes Long-Awaited Mid-Term Review
deadline.comOfcom and the BBC Board are to be handed more powers to oversee complaints about BBC content including on its website and YouTube channel, as the government’s mid-term review into the corporation focuses intensely on the issue of complaints and impartiality.
The BBC has agreed to undertake “major reforms to boost audience confidence in its impartiality,” the Culture, Media & Sport (CMS) department said, with the organization taking on all recommendations from the review that takes place at the approximate mid-point of each 11-year-long BBC charter.
This includes extending Ofcom oversight to complaints about the BBC website and YouTube channel, handing Ofcom a legally binding responsibility to review more of the BBC’s complaints decisions and forging a similar responsibility for the BBC Board – newly chaired by Samir Shah – to oversee the complaints process.
A subcommittee of the board, which will benefit from “outside perspectives provided by independent advisors,” will also be given greater powers to scrutinize and challenge how the BBC handles complaints.
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