Morrisons shoppers fume as 10% discount 'doesn't work' after Christmas orders delayed

dailyrecord.co.uk:

Morrisons customers have been left disgruntled after the retailer faced issues that led to festive order delays and delivery mishaps.

Citing 'systems issues' as the culprit for the troubles, shoppers continued to report problems on Christmas Eve.In light of this, Morrisons offered a 10% discount to More Card holders on their shopping as compensation, but many shoppers have said this was not applied to their local branch.

According to the Express, several individuals have contacted the chain over X, formerly Twitter, to claim they hadn't received a discount.One shopper claimed they bought some items at the Liverpool Belle Vale store and when they realised they hadn't got the discount, they were 'told by staff that there was nothing they could do'.

Another shopper noted getting the discount but failed to earn points on an over-£220 haul.Reacting to the complaints, Morrisons prompted the dissatisfied customers to direct message their email and More Card number for further assistance.