Just Eat customer complains ice slush drinks were too COLD - and gets refund
manchestereveningnews.co.ukA cunning Just Eat customer claimed a refund against a Salford takeaway after complaining their ice slush drinks were too cold.
Food Station and Shakes, in Ordsall, is the latest business to speak out about a 'loophole' which sees customers get their money back through bogus refund claims.
Since Just Eat changed its refund policy last autumn, takeaways have been charged automatically for any money claimed back by customers, and the onus is then on the trader to challenge it. READ MORE: 'Drugs, all-night parties and violence': The Salford park treated like a 'nightclub' which became the scene of an 'avoidable' tragedy Businesses across Greater Manchester say the system is open to abuse.
Mohsin Butt, who runs Food Station and Shakes on Phoebe Street, says his business has been hit by 'five to 10 refunds every day' and a member of staff spends around two hours each day checking refunds.
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