A family's dream £3,700 Caribbean holiday turned into a nightmare when they contracted parasitic worms, blaming the ordeal on undercooked meat, insects in their salad, and "deafening" drum and bass music by the pool.
Sarah Sigston, 57, her husband Jeremy, 53, and their daughter Isabelle, 25, from Rayleigh, Essex, flew out on May 4 for a fortnight's stay at the Viva Dominicus Palace by Wyndham, booked through TUI as an all-inclusive package.
Upon arrival, they were disappointed to find the hotel "very, very tired" and their room not matching the online pictures. They encountered issues with "undercooked meat", "insects in the salads", and "birds on the buffet trays". READ MORE: Mum of city centre rioter, 16, who racially abused police officer tells judge 'he's just gone out with friends' The family say they also endured "deafening" drum and bass music around the pool area, which played "constantly" and featured "awful" swear words.
They had chosen this resort specifically for its online claims of being coeliac-friendly, as Isabelle suffers from the condition.
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