The Department for Work and Pensions (DWP) has provided clarity on whether investigators might speak to a claimant's neighbours during a benefit fraud investigation.
This information came to light following a Freedom of Information (FOI) request which also inquired about the use of video surveillance by neighbours in such investigations.
The DWP, responsible for distributing State Pension and welfare benefits, supports approximately 22.7 million individuals across Great Britain.
Recent statistics from the 2024 Fraud and Error in the Benefit System report indicate that overpayments due to benefit fraud have risen to £9.7 billion (3.7%), up from £8.3 billion the previous year.
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