BT down: Thousands of customers unable to access emails and internet

dailyrecord.co.uk:

Thousands of BT customers have been left in the lurch this morning as the service has experienced a significant outage, with many unable to access their emails and others facing broadband connectivity issues.Downdetector has seen over 5,000 complaints lodged since the early hours of 5am, with the majority of grievances centred around email access problems, while a number of customers are also struggling to get online.

Frustrated clients have been reaching out on X to get answers from the broadband giant, with many reporting that they've received no recognition or update regarding the outage.One customer reached out to BT saying, "Email servers are down and there is no response on your chat.

What is going on? ", while another demanded, "Why is BT Mail down and nothing appearing on your website to acknowledge? " A third chimed in with, "Hi.

Pls can you explain why when your email service is down there isn't a pinned message on here to tell us what the problem is and when we might expect it to be fixed? ".In a conversation with another customer who was also locked out of their emails, one user expressed their frustration: "Annoying, isn't it? !