Naman Ramachandran The U.K. government is giving more power to the BBC and media regulator Ofcom to handle complaints as part of its mid-term review into the corporation’s functioning.
The Royal Charter is the constitutional basis for the BBC. The current Charter began on Jan. 1 and ends on Dec. 31 2027. The U.K.
government’s mid-term review of the Charter, which began in May, 2022, focused on governance and regulatory arrangements. The review states that audiences will be given greater certainty that their complaints about BBC TV, radio and on demand content – including concerns about bias – are dealt with fairly, through greater scrutiny of its complaints process, which is to be made more independent from program makers.
A new legally binding responsibility on the BBC board will require it to actively oversee the BBC’s complaints process to assure audiences that their concerns are being fairly considered.
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