Barclays issues compensation message after IT glitch leaves customers 'out of pocket'
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manchestereveningnews.co.ukBarclays Bank has issued an apology to its customers following a technical glitch that disrupted services and payments over the weekend.
The bank confirmed that the issue has been resolved, and all delayed payments due to the IT problem have now been processed.
Barclays had previously reported that affected customers were seeing outdated balances and their payments were not being reflected.
Following outrage over the weekend outage, the bank has said: "We are very sorry for any disruption and will ensure that no impacted customer is left out of pocket." The UK’s most widely used bank has revealed that a significant IT problem, rather than a malicious cyber attack, was behind its prolonged service outage.
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