A group of furious passengers held up a train for 15 minutes until 'jobsworth staff' allowed them to board, despite their late arrival.
Lou Monrow and her wheelchair-bound mother Susan Hackett claim they arrived at their platform at Manchester Piccadilly station only to find the train doors had been 'turned off'.
The 34-year-old said that she, her mother, and 'four others' were informed they were too late, leading to one man staging a protest while Lou and the group argued with station staff.
Footage from September 7 shows the man straddling the step of the Transport for Wales carriage and the platform, saying 'we are here at 9.30pm and we are early'.
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