Aer Lingus passenger, 36, left thousands out of pocket after noticing issue when landing at Manchester Airport
manchestereveningnews.co.ukA disabled traveller was left thousands of pounds out of pocket and almost entirely housebound for months after their wheelchair was broken on a flight to Manchester.
Winter Mraz, 36, travelled to Manchester Airport after a flight from Los Angeles on April 3. However, after landing, they noticed their power chair was bent and making a 'squeaky-grinding' noise.
After being contacted to check the chair's condition, its manufacturer confirmed it was 'not safe to use' in its broken state.
But when Winter contacted Aer Lingus, they refused to pay compensation for the £2,700 wheelchair. Winter, who was afraid to use their damaged chair for fear of it collapsing, was left unable to leave their home and has had to spend their life savings on taxis and food deliveries. "I can stand but I cannot walk more than a metre unless it's on safe, known ground," Winter, who is non-binary, said. READ MORE: It was a routine traffic stop - until police checked under the passenger seat "Since March, I've left my house once or twice a month, because I had a doctor's appointment or an unmissable event that I had to go to.
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