A woman who sold everything to go on a dream trip around the world was banned from a cruise after her private WhatsApp comments emerged.Jenny Phenix, 68, got rid of her possessions and liquated her businesses for $350,000 (£265,585).
She had been living out of a suitcase ahead of the three-year Villa Vie Odyssey's maiden voyage.But following a raft of delays, Ms Pheix, from Florida, shared her frustrations with fellow passengers in the WhatsApp group that the vessel would not be docking in Miami where she was expecting to collect remaining items for the cruise.She also aired concerns that the refurbishment work might continue after the cruise ship leaves Belfast, and that she would need to make use of a temporary cabin as one she had under the name was still being used by crew members, The Mirror.
Cruise bosses reportedly discovered her messages and informed her that the upcoming trip had been cancelled over "behaviour impacting community morale." "We have received over a dozen formal complaints from residents regarding your continuous complaints and negativity," chief operating officer Kathy Villalba told her, The Telegraph reported. "This behaviour has significantly impacted the morale and well-being of other passengers.
Given the overwhelming feedback, we must cancel your contract permanently to uphold the well-being and satisfaction of our community."Phenix said she was shocked by the message and denied taking part in any personal attacks.
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