Undocumented bruises to patients and staff shortages: Under-fire care home slammed

manchestereveningnews.co.uk:

A care home in Tameside has been told to improve after findings of staff shortages and unexplained bruising on residents. The Care Quality Commission (CQC) found that Charnley House, based in Hyde, was not always clean and safe.

An inspection took place in August 2023 with a report later published in December highlighting a lack of safety when handling medicines as well as bruising found on residents’ skin without explanation. “Body Maps should be used to document and illustrate visible signs of harm and physical injuries,” the CQC report said. Try MEN Premium now with our amazing New Year offer...

just click here to give it a try “However, body maps were not always being completed to reflect these. We observed one person had black bruising and a skin tear to their hand and finger and there was no incident form or body map completed. “We observed another person had significant bruising to their head and face and there was no completed body map.” The report went on to reveal that checks on recruited staff had not been up to scratch and that hardworking staff were stretched and struggled at times to meet people’s needs.

The inspectors gave an example of one night where a high number of falls at the home had taken place with only three care staff on the night shift to care for up to 40 people over three floors.