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Toxic Fandom: How Hollywood Is Battling Fans Who Are ‘Just Out For Blood’ — From Social Media Boot Camps to Superfan Focus Groups

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variety.com

Adam B. Vary Senior Entertainment Writer On Aug. 28, Amandla Stenberg, the lead of the “Star Wars” series “The Acolyte,” posted an eight-and-a-half-minute video to her Instagram Stories about Lucasfilm’s abrupt decision not to pick up the show for a second season just a month after the Season 1 finale streamed on Disney+. “It’s not a huge shock for me,” Stenberg said.

Since the series was announced in 2020, she continued, “we started experiencing a rampage of, I would say, hyper-conservative bigotry and vitriol, prejudice, hatred and hateful language towards us.” (Stenberg was unavailable to comment for this story.) In other words, “The Acolyte” was the latest high-profile target of “toxic fandom,” the catchall term for when fan criticism curdles from good-faith dissatisfaction into a relentlessly negative, often bigoted online campaign against either the project or its stars or creative leaders.

In a franchise economy increasingly dependent upon established audience devotion to drive the bottom line, the threat of toxic fandoms poisoning that enthusiasm has become a seemingly intractable headache for almost every studio.

And it’s only getting worse. “It comes with the territory, but it’s gotten incredibly loud in the last couple years,” says a veteran marketing executive at a major studio. “People are just out for blood, regardless.

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