In the past few years, a very old form of credit – ‘buy now, pay later’ – has had a dramatic makeover. So dramatic, that its almost unrecognisable from the old shop credit that your parents might have used to buy a sofa on an interest-free deal in the past.
Lately, this new form of credit has come in for a lot of attention, not all of it positive. And it’s true that complaint levels are increasing dramatically, with around 5,000 complaints in just six months over lockdown.
But is that a result of it's increasing popularity, or a hint at something more sinister lurking below the easy-to-click payment options and glamorous Instagram promotions?
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