Ticketmaster feels little Susie’s pain, the corporate giant said Friday. The ducats company issued a statement Friday that apologized for the technical mess that resulted in fans being locked out of purchasing the coveted seats to Taylor Swift’s “The Eras Tour.” “We strive to make ticket buying as easy as possible for fans, but that hasn’t been the case for many people trying to buy tickets for Taylor Swift | The Eras Tour.
First, we want to apologize to Taylor and all of her fans – especially those who had a terrible experience trying to purchase tickets.” Swift herself lent her voice to the chorus of outrage, joined by Sen.
Amy Klobuchar (D-Minn.). It was also revealed that the US Justice Dept. has been looking at Ticketmaster even before this latest incident.
Ticketmaster claims it didn’t anticipate the demand. Members of Swift’s “Verified Fan” program got first crack at the seats, given a special code to use that would provide access.
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