Taylor Swift fans sue Ticketmaster over The Eras Tour ticketing meltdown

completemusicupdate.com:

A group of Taylor Swift fans have sued Live Nation’s Ticketmaster over all the issues that occurred when tickets went on sale for her 2023 US tour because, well, of course they have.There was plenty of social media outrage, resulting in widespread news coverage and political commentary, after Live Nation’s Ticketmaster recently struggled to cope with the demand for tickets for Swift’s ‘The Eras Tour’, her first live shows in five years.Following the ticketing meltdown, Ticketmaster issued an apology to Swift and her fans, saying that unprecedented demand for ‘The Eras Tour’, as well as an army of bots trying to circumvent its Verified Fan system in order to buy up tickets to resell on the secondary market, put its platform under incredible strain.“Never before has a Verified Fan onsale sparked so much attention – or traffic”, the company stated. “This disrupted the predictability and reliability that is the hallmark of our Verified Fan platform.