Scots gran fuming with Evri after £500 Christmas presents sent to family fail to arrive

dailyrecord.co.uk:

A Scots grandmother has blasted delivery courier Evri after £500 worth of presents for her grandchildren failed to arrive before Christmas.

Eleanor Vanko, from Kirriemuir in Angus, paid £20 to post two parcels worth £200 and £300 to her grandchildren Essex and Milngavie on December 15th and 17th.

The gifts included perfumes worth £100, and sentimental items which the 77-year-old and her husband Michael had hoped would be opened on Christmas morning.Evri told customers the cut off for Christmas delivery was December 18th, but the presents have still not arrived.

Eleanor now fears the gifts have been lost - for the second time in a row - after former company Hermes failed to deliver on time last year.She said: "My family didn't get their presents in time last year and now it's happened again. "We're just so upset that my grandchildren weren't able to open their gifts on Christmas.