Social media users have reported being randomly banned from the fast fashion website PrettyLittleThing, and shoppers are confused.
Known for their next-day delivery services and fashion-forward clothes, many women rely on PLT for their next-day fashion needs - but often, the clothes look nothing like the photos, or the sizing completely misses the mark, so items will inevitably be sent back.
And now PLT fans are claiming it has banned accounts for 'unusually high returns activity'. Some customers are claiming they haven't even sent any items back to warrant this ban.
TikTok creator @faye_meg took to social media to ask people to "make it make sense" as she ranted about the ban she'd been put under. READ MORE: 'Best water ride in the world' is near Manchester – but there's a big flaw Faye took to TikTok to explain: "The only reason I return clothes is because it's poor quality, it's not as described on the website, the sizing standards are awful - yet PrettyLittleThing still think it's a clever move to ban people from shopping from them because they can't stick to their descriptions of clothes".
Read more on manchestereveningnews.co.uk