Pharmacy worker recognised for helping people in Lanarkshire stop smoking

dailyrecord.co.uk:

A Lanarkshire community pharmacy worker has been recognised for her efforts in helping people to quit smoking.Lisa O’Neill, who works at Boots in Motherwell, wowed the judges at pharmacy magazine Training Matters’ ninth annual Recognition of Excellence (RoE) Awards.Healthcare worker Lisa, an accuracy checking technician, was named the winner of the Service Excellence Award.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android The accolade was presented in recognition of her passionate dedication to the Motherwell pharmacy’s smoking cessation services.“Our pharmacy has the highest quit rates in Lanarkshire sitting at 32 per cent while the average in the area is 18 per cent,” manager Vicky Toner told Lanarkshire Live. “This would not be possible without Lisa’s encouragement and support that she personally offers to each and every patient who joins out 12-week program.”Lisa supported a regular patient who came in wanting to quit.

He was relatively young, overweight and suffers with mental health problems.“He still comes in now and there’s just such a new confidence about him,” said Lisa. “He’s now started a local rowing club which I am planning on joining too because I love to row!“He is just an inspiration to everyone including me and it is his story I always tell any new patients.