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Patients blast 'shambolic' Lanarkshire doctors' surgery crippled by staff shortages since pandemic

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dailyrecord.co.uk

An East Kilbride doctor's surgery operating on an 'emergency only' service since the pandemic has been slammed a "shambles" by furious patients.Patients of Kirkview Medical Practice were urged to "show patience" last month after the surgery announced its temporary closure.Lanarkshire Live revealed that locals were sent a last-minute text message advising the practice will operate as emergency only as of Monday, July 11.The Lanarkshire Live app is available to download now.

Get all the news from your area – as well as features, entertainment, sport and the latest on Lanarkshire’s recovery from the coronavirus pandemic – straight to your fingertips, 24/7.The free download features the latest breaking news and exclusive stories, and allows you to customise your page to the sections that matter most to you.Head to the App Store and never miss a beat in Lanarkshire - iOS - Android Residents were told routine appointments were unavailable due to significant staffing pressure.A post on their website read: 'As ofJuly 11, we notified NHS Lanarkshire of our plans to reduce services due to long-term illness amongst practice staff and holiday leave."We have little to no cover to assist with absences.'We will maintain an emergency on the day service only for our GPs.

In the meantime, please consider whether it is necessary to contact the practice and consider visiting your local pharmacy or the NHS Inform website for advice and guidance."We are sorry for the inconvenience this may cause.'But disgruntled patients of the Hunter Health Centre practice have lost their patience with the surgery, saying COVID can no longer be used as an excuse for the "shocking" service.

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