A mother who was forced to give up her job to look after her child has been awarded £2,000 in compensation by Salford Council - and may get more.
The Local Government and Social Care Ombudsman made the award and ordered the local authority to apologise to the woman - who we can name only as 'Ms X' - over its failure to provide adequate education to her child.
The ombudsman said Ms X had told him she has had to give up work to look after the child - referred to as ‘Y’ - while they have not been attending school. “The council’s failure to act has caused Ms X distress, frustration and inconvenience through needing to follow up with the council on repeated occasions,” his report said.
He ordered the city council to make a ‘symbolic payment’ of £300 and a further £1,500 to Ms X for the benefit of her child for the authority’s failure to provide suitable alternative provision from the end of June 2022 to mid-February 2023.
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