Millions of Brits handed 'confusing' mobile and broadband bills given exact date it will be banned
manchestereveningnews.co.ukOfcom has set the date for its ban on "confusing" inflation-based mid-contract price rises affecting mobile and broadband customers.
Millions of people are thought to have been affected by this issue, with 60 per cent of these contracts unexpectedly jumping in price this year.
The telecoms regulator is introducing new rules requiring mobile and broadband providers, including big names like EE, BT, and Vodafone, to clearly inform customers in "pounds and pence" about annual contract increases.
This change will apply to contracts entered into from 17 January 2025. Currently, companies in the broadband and mobile sectors can hike prices mid-contract based on inflation figures from March and April, with an additional increase of up to 3.9 per cent.
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