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Max Is No. 1 Streamer for Overall Satisfaction While Netflix Falls to Sixth Place: Survey
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variety.comTodd Spangler NY Digital Editor Warner Bros. Discovery’s Max turned in the highest total customer satisfaction rating among U.S.
subscription-streaming services, according to the results of Whip Media’s 2023 Streaming Satisfaction Report. Max (then HBO Max) also topped Whip Media’s study last year.
Even so, this year Max fell 6 points (out of 100) to 88%, from 94% in 2022. Disney’s Hulu came in at No. 2 and Disney+ was No.
3 in the ranking. Whip Media, an entertainment data and analytics provider, compiled the weighted rankings based on a survey of 2,011 U.S.
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