Consumer champion and Money Saving Expert website founder Martin Lewis has delivered a timely message to Octopus and other energy customers after the new Ofgem price cap increase.
The Money Saving Expert's words come after average bills climbed to £1,717 from October 1. The BBC Sounds podcaster, ITV presenter and well-known money expert leapt into action on social media to offer advice to his followers after an energy user spoke of their experiences.
That person was an Octopus customer - although Martin's advice applies to any energy customer. "If you are genuinely struggling, it's always worth speaking to the energy firm.
And if you are vulnerable, also ask to be put on the Priority Services Register," said Martin. His guidance comes after retweeting a message from a grateful customer who took to Twitter on Tuesday, October 1, expressing: "Martin, I contacted Octopus and said I was struggling on a low income.
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