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Martin Lewis explains why HSBC and First Direct customers are being sent £7,000 refunds

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www.mirror.co.uk

Thousands of HSBC customers are being sent refunds worth thousands of pounds as the lender seeks to rectify a payments error it more than a decade ago.

Customers who banked with HSBC, First Direct, Marks & Spencer bank or John Lewis Finance between 2010 and 2019 have been receiving £50 compensation payouts since mid-2020 in the post.

These have all now been made however HSBC - which owns all four lenders - is now issuing further refunds for fees and interest changes incurred over the nine-month period.

Speaking on the Martin Lewis Money Show, consumer expert Martin Lewis tonight said: “Towards end of the last series, I told customers of John Lewis Finance, HSBC, M&S bank and First Direct customers to expect a check in post of they were in

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