thousands of bank customers across the UK, this happened to one viewer of The Martin Lewis Money Show Live, who decided to get to the bottom of it.Alan got in touch with the financial guru to ask if the letter he had received from his bank, First Direct, offering him a cheque refund for £50, was a scam.“I recognise this letter, it is not a scam so cash it and this is really important for lots of people,” Martin responded immediately during the ITV show.The founder of MoneySavingExpert.com explained: “If you banked with HSBC, First Direct, M&S and John Lewis Finance, between 2010 and 2019 and you were in arrears at some point on one of their debt products - mortgage, credit card, loan and others, it admits its customer service was wrong and.
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