Marc Anthony's concert promoter sues streaming service after it crashed during 2021 virtual concert

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A concert promoter for Marc Anthony's failed 2021 virtual concert is taking a streaming service to court for allegedly bungling the show.Loud and Live is suing the streaming platform Maestro for failing to live up to the terms of their agreement to broadcast Anthony's show online, according to legal documents obtained by TMZ on Tuesday.The 54-year-old singer, who performed at the Latin Grammy Awards last month, meant to put on a virtual concert for fans across the globe that they could stream live after buying a ticket, but the show crashed early on, leaving many viewers in the lurch.In its lawsuit, Loud and Live claims that Maestro assured it that the streaming platform would be able to handle 100,000 viewers signing in at once for the concert in April of last year.

Payback: Marc Anthony's promoter Loud and Live is suing the streamer Maestro for crashing during an April 2021 virtual concert, according to TMZ; seen December 6 in NYCInstead, many fans weren't able to connect to the show, even as Anthony continued to perform.The concert, which ended up being around 90 minutes long, was recorded during the initial performance and posted to YouTube for free on the following.

The promoter was on the hook to refund fans who weren't able to catch the show, and it began sending back fans' money on the same day that the concert was released for free.Loud and Live claims in its lawsuit that fans paid between $25 and $40 for a ticket to the virtual event.

Blank screen: The promoter claims Maestro said it could handle a stream for over 100,000 fans, but the show crashed for many viewers; seen November 17 in Las Vegas Major loss: Loud and Live claims it already paid fees to Anthony and Maestro, and it also had to refund the $25-40.