Manchester Airport appoint new managing director following weeks of chaos
manchestereveningnews.co.ukA new managing director has been appointed at Manchester Airport. Chris Woodroofe will take over the top job next week following the departure of Karen Smart, who quit in April following a backlash over long passenger queues, staff shortages and calls from city leaders for management to 'get a grip' of the crisis His first task will be to tackle the major problems that have plagued the airport since Covid travel restrictions were eased.
As the Manchester Evening News has reported passengers have faced long queues at check-in and security, while there's also been lengthy delays in baggage collection. 'Madness' at Manchester Airport this morning as passengers face 'two-hour' security queues Last week a chaotic half-term saw holiday cancellations, mammoth flight delays and missing luggage.
Reports over the Jubilee weekend included queues which extended into car parks, missing baggage spotted from 1,300 miles away, police rescues after flights failed to take off and even food shortages for those passengers actually able to board their flights.
Mr Woodroofe, who is originally from Widnes in Cheshire, was chief operating officer at London Gatwick Airport from 2016 to 2020.
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